Jammu – November 13, 2026: Taking significant strides toward digital passenger modernization, Northern Railway’s Jammu Division has launched an intensive commuter awareness drive across major rail hubs to accelerate the widespread adoption of the unified ‘RailOne’ application for unreserved ticketing and live train operations.
Station authorities have set up interactive digital assistance kiosks and deployed dedicated customer support staff across the busy concourses of Jammu Tawi, Shri Mata Vaishno Devi Katra, and Udhampur railway terminals. Commuters arriving at these bustling transit nodes are being assisted in downloading the application and utilizing its QR-code paperless ticketing features.
The initiative addresses long-standing passenger congestion at manual booking counters, especially during peak pilgrim transit periods when thousands of Vaishno Devi devotees converge on Katra and Jammu terminals daily. The unified digital platform consolidates unreserved ticket purchases, platform passes, season tickets, real-time platform tracking, and onboard grievance redressal into a single seamless interface.
Railway officials announced that additional digital payment incentive cashbacks and dedicated contactless automated express gates are being synchronized with the application to provide travelers with an efficient, hassle-free journey across the Northern Railway network.
Published by True Roots Media